Shipping Policy

Processing Time

All orders are processed within a standard timeframe.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes

FootButi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Exchange Policy

Exchange

Customers may exchange products within 3 days of receipt if they are unsatisfied or if the products are damaged. All items must be unused, unworn, unwashed, undamaged, and in their original packaging.

Cancellations

Orders can be cancelled within 24 hours of placement for a full refund. No cancellations are entertained beyond this period.

Faulty Products

If you receive a defective or incorrect product, please contact us within 24 hours. We will arrange for a replacement or full refund.